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The success of a company is directly tied to the success of its employees. Without each other, neither the company nor employee are able to achieve their goals. To aid your employees in their pursuit of success, make sure you are providing these three things.
Technology
Technology drives everything. There is very little (if anything) that has not been improved through the use of a computer. However, there is a cost to implementing new technology. This investment prevents many companies from making the decision to acquire the latest technology. But by not having fast, reliable and feature-rich technology, your employees and company are held back.
The current trend is to increase flexibility and mobility in the workplace. To enable this, your company will have to move all, or at least most, systems to a cloud-based system. When your employees have the latest technology and are able to work from anywhere, they will be more productive and responsive to the needs of your customers.
Education / Training
Increasing knowledge is a benefit to everyone but too few companies see the value in ongoing education and training. Your industry changes all the time, your employees need to be the experts in their field and can only do that if they are educated. The knowledge they have is becoming outdated every single day so your company must put into place a process to keep them informed. This should not be a passive program but instead be mandatory and formal. In addition, your company is changing and your employees should receive training on a regular basis so they are efficient within your systems and processes.
Having knowledge will increase their confidence and allow them to provide better results while training will ensure they do it efficiently.
Vision
The final thing that your employees need to succeed is vision. I view this in two different ways. First, they need to have vision into the company. Another way to say this would be transparency. Your team deserves to know what is working and what is not working. The will thrive and feel empowered when they feel they are part of the team and not just an employee. Second, your employees need to know the vision for the company. This is more than the mission statement but speaks to where the company is going and how you will work together to get there. When they know the direction, they are able to help move the company in that direction. Furthermore, they will be less resistant to change.
There is no doubt that a company is only as strong as the team that drives the day to day operations. Leaders see the value in having the right people in the right places and are then able to empower them. Adding technology, education, and vision will allow your team to succeed and bring continues success to your company.
